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Standard emergency response

Warn anyone in immediate dangerContain or manage the situation, if safe to do soRaise the alarm by activating a 'Break Glass' alarmEvacuate via your closest safe exitCall Triple Zero and Security


All University staff, students and visitors must respond to emergency alarms and follow instructions.

Check for any sign of immediate dangerShut down equipment/processesFollow the EXIT signs to evacuateEscort visitors and those who require assistanceDo not use liftsProceed to assembly area

Do not enter a building in alarm, or re-enter an evacuated building until the "all clear" has been given.

Emergency lockdown

You will be notified if an emergency lockdown is required by the Emergency Services, Security or University emergency responders, via building announcements or other mechanisms. These procedures are implemented to ensure building occupants are protected from external threats, e.g. severe storms or civil disturbance.

Remain calmStay inside the building until instructed otherwiseFollow instructions

Medical emergencies

If a person is seriously ill or injured don't hesitate to call Triple Zero and ask for an ambulance.

Call Triple Zero  and ask for an ambulanceContact the closest first aider if the person is unconscious, send for the closet automated Defibrillator (AED)Call Security Send people to flag and direct the ambulance on arrival

Hazardous material incidents

Hazardous materials include chemicals, biological materials and radioactive substances in all forms. Staff and students working with hazardous materials are required to plan for emergencies including the need to stop work quickly and respond to spills or an uncontrolled release. Refer to the Safety Data Sheet (SDS) for specific hazard information.

General spill procedures

Control the source of release or contain the spill, if safe to do soEvacuate and secure the immediate areaDetermine if local and/or emergency services assistance is requiredIf the incident can be managed locallyEnsure that two trained staff are allocated to clean-upUse appropriate personal protective equipmentAbsorb any free liquids, collect any solids and/or ventilate the areaCollect, label and dispose of spill residue as hazardous wasteDecontaminate the affected area and equipment
If emergency services assistance is requiredCall Triple Zero (000) and Security (9351-3333)Ensure staff/students involved in the incident are available to assist the Emergency ServicesContact Safety Health & Wellbeing (9351-5555) 

Gas leaks

Many of the University's buildings are serviced by natural gas. This natural gas can be detected by odour.

Natural gas will quickly dissipate in naturally ventilated areas and pose a limited risk of fire or explosion. Despite this, avoid the use of mobile phones (potential ignition source) in the immediate area.

Gas leak detected OUTSIDE a building

 Move awayCall Security (9351-3333)

Gas leak detected INSIDE a building 

Warn anyone in immediate dangerNotify local emergency respondersEvacutate to a well ventilated external areaCall Security (9351-3333)

Bomb threats

Bomb threats are usually received via a telephone call. If you receive a bomb threat:

Try to remain calmDo not disconnect the callUse the bomb threat checklist
 to record as much information as possibleCall Security (9351 3333)Notify your supervisor and head of area

The threat will be assessed by University Security and the Police.

Personal threats

The incidence of violence on the University's campuses is generally lower than that experienced in the general community.

Feel threatened or afraid

Abusive phone callAggressive or potentially violent person

 Armed hold-up or intruder


Go to a busy place

Attract the attention of other people in the areaCall Security (9351- 3333)


Hang up

Report the incident to your supervisor and Security (9351- 3333) 

Try to remain calm

Alert someone nearbyBe assertive, but politeAttempt to de-escalate the situationActivate a duress device or call Security (9351-3333), only if safe to do so

Try to remain calm

Cooperate with the intruder/sObserve as much as possible, but don’t stareCall Security (9351-3333), when safe to do so

If you witness an aggressive confrontation on campus, call Security (9351- 3333) immediately

Unattended bags or other suspicious items

If you see an unattended bag or other item that looks unusual or suspicious

Do not disturb the itemMove awayCall Security (9351-3333)

Security will assess the situation.

Suspicious behaviour

Politely challenge strangers by asking “can I help you?”Report suspicious behaviour to Security

Do not challenge anyone acting aggressively and avoid situations where you may be isolated from assistance. If someone responds aggressively to the standard challenge, withdraw from the situation and call Security (9351-3333).

Active shooter

In the unlikely event that someone is shooting a gun or threatening to shoot

RUN - evacuate the area, if safe to do soHIDE - if it is not safe to evacuate, hide in a secure areaFIGHT - if you need to hide, prepare to take action to defend yourself