1) to have a clear perception of the idea of or problem by the sender.
2) to secure the participation of the other persons involved in the decision to communicate.
3) to decide what to communicate to whom,wehn and how?
4) to prepare the subject matter of communication.
5) to select means of communication.
6) to transmit the message.
7) to ensure the correct interpretation of the message.
8) to evaluate the effectiveness of the communication.